FAQ & Support Center

App stats: What do I do if the stats associated with my account are not showing up correctly?

This is not good and we do not want this to be happening so please get in touch with us as soon as you can!

Have you successfully synced? Did you revoke our access to your account?  Please contact 
support@apptopia.com with a link to your listing and a screenshot of the actual stats, as much documentation as possible. As soon as we verify them, we’ll make the appropriate changes.

Keep in mind, we show your sales figures after Apple or Google take their cut. So if they're about 30% less than what you were expecting, make sure that this isn't what is accounting for it.

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